Software for
8D Report
8D reports as the basis for systematic complaint processing – from customer complaints to VDA-compliant evaluation.
Structured processing of internal, supplier and intercompany complaints
The 8D-Report module supports companies in the structured processing of internal, supplier and intercompany complaints. With flexible process steps, powerful analysis methods and VDA-compliant evaluation, it ensures rapid root cause identification, effective measures and sustainable error prevention – centrally documented and digitally controlled.
inforum 8D Report Software
With method to solution: Your path to a successful 8D process
The 8D-Report module offers a central solution for the systematic processing and documentation of complaint and error analyses in internal processes, with suppliers or within company groups(intercompany). It supports the classic 8D process as well as freely configurable xD workflows, which can be individually adapted to company-specific processes.
inforum supports the classic 8D process as well as freely
configurable xD workflows.
Precise localization of problems
The integrated as-is/not-as-is analysis enables the problem to be narrowed down precisely, while proven methods such as 5Diamonds, 5Why and Ishikawa diagrams support the root cause analysis. This enables the causes of errors to be systematically identified and eliminated in the long term.
inforum software for 8D reports
Standard-compliant evaluation & documentation
With the VDA evaluation method, measures and their effectiveness can be evaluated and documented in accordance with standards. All steps – from the description of the problem to immediate measures and the prevention of repeat errors – are digitally mapped, documented in a traceable manner and managed centrally.
The module ensures transparent communication between all parties involved, shortens processing times and strengthens quality assurance. In this way, it helps companies to resolve complaints effectively, continuously improve processes and establish sustainable quality standards.
Fact check
- Areas of application: Internal, supplier and intercompany complaints
- 8D & xD: Standardized or freely configurable process steps
- As-is/not-as-is analysis: Precise problem definition
- Root cause analysis: 5Diamonds, 5Why, Ishikawa
- VDA assessment method: Standard-compliant assessment and documentation
- Action management: sustainable error prevention and effectiveness control
- Central documentation: transparent and audit-proof tracking
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