Software for
Supplier complaints
Maximum transparency and control throughout the entire change process with the software module for supplier complaints.
Structured & transparent supplier complaints
The Supplier Complaints module enables structured, transparent and digital processing of complaints with suppliers. It supports efficient communication, action tracking and root cause analysis, integrates ERP systems and thus ensures fast, traceable and standard-compliant complaint processing – from the statement to the cost assessment.
inforum software for complaints processing
Structured complaints for sustainable quality
The Supplier Complaints module offers a central platform for the efficient and structured processing of complaints along the supply chain. It enables end-to-end processing, from recording the complaint to supplier communication, implementation of measures and follow-up.
With inforum and a direct connection to your ERP system, no data is lost and manual effort is reduced.
Software for supplier complaints
The direct connection to ERP systems ensures seamless data exchange and reduces manual effort. Supplier comments can be recorded and managed directly in the system, ensuring transparent and fast communication. The integrated connection to the 8D report enables systematic root cause analysis and action planning.
inforum reduces manual effort
Software for traceable supplier complaints
The module also supports detailed cost recording in order to present complaint expenses in a comprehensible manner and clearly assign responsibilities. Integrated ToDo management ensures structured task management, timely implementation and tracking of all measures.
Thanks to central documentation, automated workflows and transparent communication, the module increases the efficiency of complaints processes, improves supplier relationships and makes a significant contribution to quality and process assurance.
Fact check
- Structured complaints processing: Efficient and transparent with suppliers.
- ERP connection: Seamless integration and automated data exchange.
- Supplier statements: Direct entry and management in the system.
- 8D report linking: systematic root cause analysis and action planning.
- Cost recording: Transparent presentation of complaint expenses.
- ToDo management: task management, deadline tracking and action control.
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