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ZIEHL-ABEGG standardizes quality management processes with inforum

A common quality standard for new plants on three continents

ZIEHL-ABEGG successfully navigated the challenge of balancing global growth with process harmonization, with JAWA serving as its expert digital transformation partner.

ZIEHL-ABEGG SE is a global leader in air, control, and drive technology, headquartered in Künzelsau, Germany. With approximately 5,800 employees at 17 production sites and over 100 sales locations worldwide, ZIEHL-ABEGG ranks among the technology and innovation leaders in its industry.
In recent years, ZIEHL-ABEGG has experienced exceptional growth: new plants in the U.S., Vietnam, and Poland, greenfield projects going live, and, in parallel, the challenge of maintaining quality processes at the same level globally. The central challenge here was not the expansion itself, but harmonization: processes that are similar across different plants needed to be formulated as a corporate standard and rolled out across all locations.

Project Overview

Client: ZIEHL-ABEGG SE
Industry: Air, drive, and control technology
Headquarters: Künzelsau, Germany

Key Facts:
8 months to go-live
Locations on 3 continents

Why JAWA and inforum?

It was clear to ZIEHL-ABEGG that what was needed was not a standalone software solution, but rather a platform that maps processes, supports employees, and fully complies with regulatory requirements.

The decision to adopt the inforum management platform was made because it does exactly that: it provides customized quality management software that adapts to existing business processes and is flexible enough to meet future requirements as well. For ZIEHL-ABEGG, this specifically meant the ability to digitize and standardize quality management processes across the entire group without having to sacrifice individual workflows.

Implementation and Results

Within eight months, the core quality processes were fully defined and mapped in inforum, ranging from advance quality planning to process and product approvals and ongoing production quality. The result: ZIEHL-ABEGG now has full transparency regarding where potential lies and where there is a need for optimization, and can identify and implement both significantly faster than before.
The partnership with JAWA goes beyond implementation. Regular communication, structured coordination, and quick response times ensure that adjustments can be implemented rapidly.

Customer perspective

“Within eight months, we worked with inforum to fully define our core processes. Thanks to the digital transformation of our quality management, we now have maximum leverage: we know where our opportunities lie, recognize our strengths, and can identify and capitalize on them much more quickly—and where there is room for improvement, we can optimize those areas in a targeted manner.”

— Stephan Hellbrück, Vice President of Corporate Quality Management, ZIEHL-ABEGG SE


inforum – the leading management software

inforum is the leading management platform for industrial manufacturing companies. The modular platform maps complex processes across the entire life cycle in a standard-compliant and scalable manner on a shared database and enables end-to-end control of supply chains, quality, production and service.